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Conflict Resolution Process:
Why do I have conflict?
1. Colliding Values / Disagreements
2. miscommunication
3. dishonesty
4. stealing
5. Misunderstandings
6. Arguments
7. Cheating
8.
How can I solve conflict?
1. Collaboration/
Win/Win
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a. Problem solve together
b. Talk it over
c. Discuss solutions
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2.
Compromise
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a. Negotiate
b. Give in a little
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3.
Accommodate
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a. Give in to other person
b.
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4.
Avoid
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a. Walk away
b.
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5. Aggression (Negative
resolution)
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a. Yell
b. Physical fighting
c. Make other person feel bad
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6. Appeal to Authority/find
CRO
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a. Have CRO mediate dispute!
b.
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Counselor's Corner
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